Your Questions, Answered

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Your Questions, Answered *

  • Handwritten letters: 5–7 business days (longer for international deliveries)

    Digital letters: Typically 2–3 business days after order

    Prayer requests: May or may not receive a response

  • Handwritten letters: Mailed via USPS to the address you provide.

    Digital letters: Delivered via email as a downloadable or readable file.

    Prayer requests: Responses, if offered, are emailed; otherwise, the request is prayed over only.

  • Handwritten letters can be shipped worldwide, except countries restricted by U.S. sanctions or USPS regulations.

    International delivery times vary. Customs or import fees may apply to the recipient.

  • Yes! Handwritten letters can be sent directly to a loved one.

    Digital letters can also be sent to someone’s email.

  • Once a letter has begun writing, it cannot be canceled.

  • What if my letter is delayed or lost?

    Handwritten letters: We can reissue a new letter if lost or delayed.

    Digital letters: Re-sent if delivery fails.

  • Use the contact form below or reply to your order confirmation email.

Prayer Requests/ Questions?

This form is for those who wish to share a prayer request or ask a brief question.

Messages submitted here may receive a short, Coptic-inspired response offered in prayer and encouragement. Because this is a ministry and not a personalized letter service, a response is not guaranteed, and some messages may only be prayed over without a written reply.

Your request will always be prayed over with care.

Please note: this is a Christian-based ministry. Responses are rooted in God’s Word and offered for encouragement, comfort, and hope. They are not intended to replace professional counseling, medical care, or formal spiritual direction.

This form is simple, safe, and may be submitted anonymously. All messages are treated with discretion and confidentiality.

For a guaranteed, personalized response, please visit our Digital or Handwritten Letter offerings