Privacy Policy & Faith-Based Disclaimer
Last Updated: September 2026
A Servant’s Letter (“we,” “our,” or “us”) values your privacy and is committed to protecting the information you share through this website. This Privacy Policy explains how we collect, use, and safeguard information provided when you visit our website, contact us, or place an order.
1. Information We Collect
When you place an order, contact us, or otherwise interact with our website, we may collect information such as:
Your name
Your mailing address
Your email address
Order and shipping information
The letter topic or option you select
Recipient information provided for gift orders
Any message or information you voluntarily share with us
Information necessary to fulfill your order
If you purchase a letter as a gift, you may provide information about the intended recipient, such as their name or mailing address. Please only provide information that is reasonably necessary for us to fulfill the order.
A Servant’s Letter does not intentionally request or collect sensitive personal information unless voluntarily provided by a customer in connection with an order or communication.
Payment information is processed through our third-party payment providers. We do not directly store your full payment card information.
2. How We Use Your Information
Your information may be used to:
Process and fulfill your orders
Prepare and mail your selected letter or letters and accompanying Letter Set items
Fulfill gift orders and deliver items to the intended recipient
Communicate with you about your order
Respond to questions or requests
Improve our website, products, and customer experience
Maintain appropriate business and transaction records
If you select a particular letter topic or option, that selection may be used to prepare and fulfill your order. Information voluntarily provided by a customer may also be used only as reasonably necessary to fulfill the requested service.
We do not sell your personal information.
We may share necessary information with trusted service providers that help us operate the website, process payments, fulfill orders, or deliver packages. These providers receive only the information reasonably necessary to perform those services.
3. Information Security
We take reasonable measures to protect the personal information we collect. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
4. Your Information
You may contact us if you have questions about the personal information we hold about you or would like to request that certain information be removed, subject to information we may be required to retain for legal, accounting, or transaction-related purposes.
5. Cookies & Website Technologies
Our website and the third-party services used to operate it may use cookies or similar technologies for essential website functionality, security, analytics, or other purposes.
The specific cookies and technologies used may vary depending on the website platform and services connected to the website.
6. Faith-Based Disclaimer
A Servant’s Letter is a Christian-based creative ministry and stationery brand shaped by the Coptic Orthodox faith. Our letters, Scripture, reflections, and other materials are intended to offer spiritual encouragement and reflection.
The content provided by A Servant’s Letter is not professional therapy, counseling, medical advice, psychological treatment, or a substitute for professional care.
If you are experiencing a mental health or medical emergency, please seek appropriate professional or emergency assistance. You may also wish to speak with a trusted priest or spiritual father.
7. Shipping & International Delivery
Letters and other physical products may be shipped within or outside the United States, except to destinations restricted by applicable U.S. sanctions, postal regulations, or shipping restrictions.
International delivery times may vary. Customers may be responsible for customs duties, taxes, or import fees imposed by their destination country.
8. Contact
If you have questions about this Privacy Policy, wish to request information regarding your personal data, or need assistance with an order, please contact:
9. Copyright Notice
© 2026 A Servant’s Letter. All rights reserved.
All content, text, artwork, designs, photographs, and other materials appearing on this website are the property of A Servant’s Letter unless otherwise stated and may not be reproduced, distributed, or used without permission.